Refund Policy

Last updated: April 2026

14-day money-back guarantee. If you are not satisfied with Shark Report for any reason, request a full refund within 14 days of your purchase and we will process it, no questions asked.

1. Eligibility

You are eligible for a full refund if:

You request the refund within 14 calendar days of the original payment date.
The subscription is a first-time purchase or a renewal. Both are covered.

After the 14-day window, refunds are not available for the current billing period, but you may cancel at any time to prevent future charges.

2. How to request a refund

Send an email to support@shark-report.com with:

The email address associated with your account.
Your order or transaction ID (found in your payment receipt).

We aim to process all refund requests within 3 business days. Funds are returned to your original payment method; processing time depends on your bank or card issuer (typically 5–10 business days).

3. Cancellation

You can cancel your subscription at any time from the Settings page or by contacting support. Cancellation stops future billing immediately. You retain access to the service until the end of the current paid period.

4. Exceptions

Refunds may be declined in cases of:

Suspected fraud or abuse of the refund policy.
Accounts that have previously received a refund for the same product.

5. Billing disputes

If you believe you were charged in error or have a billing dispute, contact us at support@shark-report.com and we will resolve it promptly. Refunds are processed through our payment provider and subject to their processing timelines.

6. Contact

For any questions about this policy, reach us at support@shark-report.com.